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CUSTOMER UPDATE

With the return of many schools in the UK and internationally this August and September, we want to update you on First News Education’s return to normal service. If your school already subscribes to First News Education, you can find useful information below about your subscription, as well as guidance on how you, your colleagues and your pupils can continue to make the most out of your subscription where remote access is still required.

FIRST NEWS PRINTED EDITIONS

We are continuing to send print editions of the newspaper weekly as we have been, but we have now stopped sending a PDF copy of the newspaper every Friday.

For schools who received a replacement PDF instead of their printed copies, please be aware we will no longer be sending this as you have reverted back to receiving your normal print copies weekly. If you feel like your school would benefit from amending your subscription, for example to the digital newspaper or the iHub, a member of the team will be happy to talk through some options.

For schools who elected to change their delivery address for all printed copies, these will continue to be sent to the address you provided. You will need to contact us if you would like the delivery address changed back.

If you did not request an alternative address but would like to for the new term please contact us and we can change your delivery address for all of your printed copies, for example, a home address. You will need to contact us should you wish to change the delivery address back.

FIRST NEWS DIGITAL EDITION

Access to the Digital Newspaper is available as normal and we will continue to send a PDF edition of First News to you every Friday afternoon. This has become a standard addition to the Digital Newspaper.

The PDF edition of First News will be sent to the email addresses we have on your account, including the main contact, billing contact and admin/office contact. If you would like to check or update your account details, please contact the Subscriptions Team using the details at the bottom of this page. We can send to a maximum of three email addresses (unless your school subscribes to the iHub or Activity Sheets, as these are designed for unlimited teachers to be registered on).

For advice on accessing the Digital Newspaper, please see our Digital Help Guide.

ACTIVITY SHEETS

Your weekly Activity Sheets will be continuing without interruption. You can login as normal and you will continue to receive your normal weekly email.

Registering for the first time:

Visit schools.firstnews.co.uk/register

Enter your school’s First News Education ID and click ‘Confirm’. If you do not know what your First New Education ID is, please contact us

Enter your details in the form and click ‘Complete’

Accessing Activity Sheets weekly:

To log in, visit schools.firstnews.co.uk/login

Enter your email address and password, tick the security box and click ‘Login’

If you have any problems logging in, you can reset your password here

For advice on how to get started, view our Activity Sheets help guide.

On your weekly email, we are continuing to provide Activity Sheets both with and without teacher answers included. Please note, this is only available when accessing Activity Sheets via the weekly email, not when logging in via our website.

Don’t forget that an unlimited number of staff at your school can register for Activity Sheets. Each needs to register here using your school’s First News Education ID. When each teacher registers, they should use their own school email address.

THE iHUB

Weekly activities will continue to be published on the iHub as normal during term time. You can continue to log in here.

Remember, if you are on automatic planning your pupils will receive new activities every Monday.

To remind you, there are two ways of using the iHub:

1. No marking: turn off the comprehension typed answers and debates in Class Settings, then all the activities your students complete will be automatically marked by the iHub.

2. With online marking: leave the typed answer on, and in your iHub Marking Centre you can feedback to students online when they are working from home.

For support on using the iHub remotely, please get in touch via live chat on the iHub, or via [email protected]

If you need a refresher on how to get the most out of the iHub, please request complimentary webinar training.

If your pupil allowance was increased by us free of charge, this has now reverted back to your original subscription allowance. If you would like to add more pupils onto the iHub permanently, a member of the team will be happy to talk through some options.

You can view our iHub help guide for steps on how to set up your school and get the most out of the iHub during and after school closures.

CUSTOMER SUPPORT

Should you need to get in touch about your subscription, our Customer Services team are available from Monday to Friday between 9am and 5pm (excluding bank holidays) by emailing [email protected] or on (+44) 01371 851 898.

Find out more about pricing or our news and literacy tools.

NEWSPAPER
AND ACTIVITY SHEETS

We’ll email you the latest available PDF edition of First News, which you can share with your colleagues and students. Alongside this, you will also receive a full pack of the week’s Activity Sheets, including comprehensions, vocabulary puzzles, debates and quizzes in three differentiated levels for Lower KS2, Upper KS2 and KS3. Find out more about First News Digital Newspaper and Activity Sheets.

iHUB:
INTERACTIVE PLATFORM

Our online news and literacy tool, the iHub, delivers pre-prepared reading activities for Key Stages 2 and 3, giving students access to engaging work that they can complete at home every week. With the support of the iHub, teachers can rest assured that students will receive new work each week, automatically tailored at the level suited to them. Find out more about the iHub.
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DIGITAL NEWSPAPER

AND ACTIVITY SHEETS

We’ll email you the latest available PDF edition of First News newspaper, which you can share with your colleagues and students. Alongside this, you will also receive a full pack of the week’s Activity Sheets, including comprehensions, vocabulary puzzles, debates and quizzes in three differentiated levels for Lower KS2, Upper KS2 and KS3.

Find out more about First News Digital Newspaper and Activity Sheets.

ONLINE

iHUB

Our online news and literacy tool, the iHub, delivers pre-prepared reading activities for Key Stages 2 and 3, giving students access to engaging work that they can complete at home every week. With the support of the iHub, teachers can rest assured that students will receive new work each week, automatically tailored at the level suited to them.

Find out more about the iHub.

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