CUSTOMER UPDATE

With the reopening of schools across the UK once again, we want to make you aware of everything First News Education is doing to ensure a smooth transition from remote-learning, where needed. If your school already subscribes to First News Education, you can find useful information below about your subscription, as well as information on how you, your colleagues and your pupils can continue to make the most out of your subscription.

FIRST NEWS PRINTED EDITIONS

• If you take the print edition of the newspaper, your delivery will not be affected at this time, however we will let you know if we receive any updates from Royal Mail and our courier services regarding this.
• If you feel your school cannot use your printed newspapers, you have the option to add on or upgrade to the First News Digital Edition. The Digital Edition of First News offers unlimited school-wide access for all staff and pupils across all devices. With our new web reader all children can access the newspaper and benefit from features such as making clippings, looking through previous issues and more. Please be aware that normal terms and conditions apply when upgrading.

FIRST NEWS DIGITAL EDITION

• If you subscribe to the Digital Newspaper, access will be available as normal.
• For advice on accessing the Digital Newspaper online or via the app, please see our Digital Help Guide.

ACTIVITY SHEETS

• Your weekly Activity Sheets will be continuing without interruption. You can login as normal and you will continue to receive your normal weekly email.

Registering for the first time:

1. Visit schools.firstnews.co.uk/register
2. Enter your school’s First News Education ID and click ‘Confirm’. If you do not know what your First New Education ID is, please contact us
3. Enter your details in the form and click ‘Complete’

Accessing Activity Sheets weekly:

1. To log in, visit schools.firstnews.co.uk/login
2. Enter your email address and password, tick the security box and click ‘Login’
3. If you have any problems logging in, you can reset your password here

• For advice on how to get started, view our Activity Sheets help guide here.
• On your weekly email we are continuing to provide Activity Sheets both with and without teacher answers included, to allow you to share the PDFs with pupils and parents. Please note, this is only available when accessing Activity Sheets via the weekly email, not when logging in via our website.
• Don’t forget that an unlimited number of staff at your school can register for Activity Sheets. Each needs to register here using your school’s First News Education ID. When each teacher registers, they should use their own school email address.

THE iHUB

• Weekly activities will continue to be published on the iHub as normal during term time. You can continue to log in here.
• Remember, if you are on automatic planning your pupils will receive new activities every Monday.
• To remind you, there are two ways of using the iHub:1. No marking: turn off the comprehension typed answers and debates in Class Settings, then all the activities your students complete will be automatically marked by the iHub.
  2. With online marking: leave the typed answer on, and in your iHub Marking Centre you can feedback to students online when they are working from home.
• Use the iHub messages to send motivating messages to your pupils
• For support on using the iHub remotely, please get in touch via live chat on the iHub, or via [email protected]
• If you need a refresher on how to get the most out of the iHub, please request complimentary webinar training
• If you would like to add more pupils onto the iHub during your school closure, please contact us via live chat or email and we can provide a quote.
• You can view our iHub help guide for steps on how to set up your school and get the most out of the iHub during and after school closures.