CUSTOMER UPDATE

With the worldwide closure of many schools, we want to make you aware of everything First News Education is doing to ensure a smooth transition into remote-learning, where needed. If your school already subscribes to First News Education, you can find useful information below about your subscription, as well as information on how you, your colleagues and your pupils can still remotely access and make the most out of your subscription.

FIRST NEWS PRINTED EDITIONS

  • If you take the print edition of the newspaper, your delivery will not be affected at this time, however we will let you know if we receive any updates from Royal Mail and our courier services regarding this.
  • As we know you may not be able to best utilise your print newspaper each week, we will be emailing you a PDF copy of the newspaper every Friday which you can share with pupils and parents. We suggest that during school closures, you add the weekly PDF to your online classroom, or email it to parents and other teachers within your school.
  • If you would like to speak to the team about your printed copies, including what your options are, you can find contact details below. For example, you can opt to send your papers to one alternative address. We know that many schools are starting initiatives where teachers or students are collecting newspapers and distributing them to their classes.

FIRST NEWS DIGITAL EDITION

  • If you subscribe to the digital newspaper, access will be available as normal, however to supplement this we will be sending the PDF weekly as above.
  • For home-working, we recommend sharing the PDF on your online classroom, as above, as the digital edition is designed for school use.
  • Alternatively, if you would like to let parents know how to download free copies of First News to use at home, please share this link with them.

ACTIVITY SHEETS

  • Your weekly Activity Sheets will be continuing without interruption.
  • Access remains the same, via our website, or the weekly email you normally receive.
  • On your weekly email, from 27 March we are providing Activity Sheets both with and without teacher answers included, to allow you to share the PDFs with pupils and parents. Please note, this is only available when accessing Activity Sheets via the weekly email, not when logging in via our website.
  • To make Activity Sheets available for home-working, please add the PDFs to your online classroom, or forward them to parents via email.
  • Don’t forget that an unlimited number of staff at your school can register for Activity Sheets. Each needs to register here using your school’s First News Education ID.

THE iHUB

  • Weekly activities will continue to be published on the iHub as normal during term time. To support pupils learning at home in these unprecedented times we will upload additional puzzles and polls during the Easter holiday.
  • Remember, if you are on automatic planning your pupils will receive new activities every Monday.
  • Just to remind you, there are two ways of using the iHub:
    • i) No marking: turn off the comprehension typed answers and debates in Class Settings, then all the activities your students complete will be automatically marked by the iHub.
    • ii) With online marking: leave the typed answer on, and in your iHub Marking Centre you can feedback to students online when they are working from home.
  • Use the iHub messages to send motivating messages to your pupils
  • For support on using the iHub remotely, please get in touch via live chat on the iHub, or via [email protected]
  • If you need a refresher on how to get the most out of the iHub, please request complimentary webinar training
  • If you would like to add more pupils onto the iHub during your school closure, please contact us via live chat or email and we will increase your pupil allowance to an unlimited amount for the rest of the academic year.

CUSTOMER SUPPORT

Should you need to get in touch about your subscription, our Customer Services team are available as usual from Monday to Friday between 9am and 5pm. Lines may be busy during the next few weeks, and we would suggest emailing [email protected] where possible. If you query is urgent, please call (+44) 01371 851 898.

Find out more about pricing or our news and literacy tools.

NEWSPAPER
AND ACTIVITY SHEETS

We’ll email you the latest available PDF edition of First News, which you can share with your colleagues and students. Alongside this, you will also receive a full pack of the week’s Activity Sheets, including comprehensions, vocabulary puzzles, debates and quizzes in three differentiated levels for Lower KS2, Upper KS2 and KS3. Find out more about First News Digital Newspaper and Activity Sheets.

iHUB:
INTERACTIVE PLATFORM

Our online news and literacy tool, the iHub, delivers pre-prepared reading activities for Key Stages 2 and 3, giving students access to engaging work that they can complete at home every week. With the support of the iHub, teachers can rest assured that students will receive new work each week, automatically tailored at the level suited to them. Find out more about the iHub.
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DIGITAL NEWSPAPER

AND ACTIVITY SHEETS

We’ll email you the latest available PDF edition of First News newspaper, which you can share with your colleagues and students. Alongside this, you will also receive a full pack of the week’s Activity Sheets, including comprehensions, vocabulary puzzles, debates and quizzes in three differentiated levels for Lower KS2, Upper KS2 and KS3.

Find out more about First News Digital Newspaper and Activity Sheets.

ONLINE

iHUB

Our online news and literacy tool, the iHub, delivers pre-prepared reading activities for Key Stages 2 and 3, giving students access to engaging work that they can complete at home every week. With the support of the iHub, teachers can rest assured that students will receive new work each week, automatically tailored at the level suited to them.

Find out more about the iHub.

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